Refund policy

DIGITAL PRODUCT REFUND POLICY

VoliFood cookbooks are digital PDF products. Because digital content cannot be returned once access or download has been provided, purchases are generally final sale after delivery.

We will review a refund or replacement request when:
• you were charged more than once for the same order;
• the wrong digital product was delivered;
• the file is corrupted or cannot be opened and our support steps do not resolve the issue; or
• a refund is required by applicable law.

Please contact us within 14 days of purchase and include your order number, the email used at checkout, and a description of the problem. Approved refunds are returned to the original payment method. Processing times depend on your payment provider.

Refunds are not normally offered for change of mind after access, failure to read the product description, or device/software incompatibility where a standard PDF reader is available. This policy does not limit any mandatory consumer rights that apply to you.